Discontinuation of on site Municipal Services at the Sydenham Centre

As part of our efforts to enhance access to services, a one year pilot project to deliver some municipal services was implemented at the Sydenham Centre. Our pilot project to deliver municipal services at this location started in May 2016. The Sydenham Centre was staffed every Thursday from 8:30am to 4:30pm. Library services were also provided from 12:00pm to 4:00pm on the first and third Thursday of the month.

The utilization for the period May 2016 to March 2017 is summarized.  Based on this low rate of use the continuation of on-site weekly services was not recommended.

As approved by Council on May 8, 2017, the provision of all services offered during the pilot project at the Sydenham Centre will be discontinued effective May 23, 2017. All other municipal services are provided at the main administration office located at 21 Trowbridge, Monday to Friday 8:30 am to 4:30 pm. The main number for our offices is 519 538-1060

Number of Visitors Library Visitors

Number of Visitors Library Visitors
2016 May 6 0
2016 June 4 0
2016 July 3 0
2016 August 14 7
2016 September 3 3
2016 October 19 3
2016 November 5 1
2016 December 3 1
2017 January 5 9
2017 February 11 10
2017 March 7 22
Overall Total To Date: 80 56

The space used for administration during this pilot will continue to be used by the operations staff for their administration, for election information centres and voter help, and other community and not for profit use as required.  The Mayor will continue to host ‘coffee time’ at this location. 

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