The Municipality of Meaford provides water and sewer services to approximately 2,300 residential, commercial and institutional customers. Here you can find information on paying your water bill, as well as annual reports on Meaford water and wastewater services.

 Water Meter Upgrade Program  - August - September 2021

The Municipality of Meaford administers a Water Meter Upgrade Program to ensure that water meters are maintained for all of our Municipal water customers. Replacement meters offer new technology that can keep customers better informed and ensure billing accuracy. 

Neptune Technology Group has been contracted by the Municipality to upgrade water meters starting in August and continuing until the end of September of 2021. Property owners will receive a letter if their meter needs to be replaced with information on how to make arrangements for the replacement work.

 

If I receive a letter for replacement, do I have to have my meter replaced?

This is a mandatory program to replace water meters that are at the end of their usable life. By replacing the meter it will ensure that your meter readings can continue to be taken and that your billing is correct.

Is there a cost to me?

There is no charge for the replacement meter or the installation.

How will I know that it is safe to let the contractor on my property?

Neptune Technology Group will be doing the replacement work. Their staff will be identifiable and have valid identification and will be coming to your property at the pre-arranged time that you have confirmed directly with them. If you are unsure, you can confirm a Neptune Technology Group employee by calling their call centre at 1-800-667-4387 before allowing entry into your home. 

How long does the replacement take?

Replacing your existing water meter should take approximately 2 to 4 hours to complete.

 

Contact

If you have any additional questions on the Water Meter Upgrade Program, please contact

our Water and Wastewater Department at:
Telephone: 519-538-1060 ext. 1116

Email: water@meaford.ca

 

 

 

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